Listen First. Then Talk
Ryan starts his conversations with big questions like "how can we deliver value?" then drills down to specifics like, "where do you think you are leaking the most profit in your pricing process?" or "what is the biggest bottleneck in delivering prices?" "Good questions and careful listening are the best tools I have," says Ryan, "to help customers fix their pricing process, stop leaking profit, and prepare for growth through more advanced optimization and analysis."
With this "listen first" approach, Ryan has earned the trust of major clients like Lenovo, Guess, AMD, Allegheny Ludlum, and Chrysler. Clients rely on Ryan's deep experience in pricing and ecommerce: as a product manager at JDA, as the principal of a pricing software development company, and as a consultant with DoubleBlaze. His twenty-five years as a professional pave the way to smart solutions that deliver value for DoubleBlaze clients.
"As a DoubleBlaze partner," says Ryan, "my job is to help clients solve business problems. We are experts in pricing and eCommerce implementation, but our clients aren't hiring us to improve their software -- they're hiring us to improve their profitability."